Responsibilities:

o Account monitoring to identify overdue payments and outstanding debts.

o Find and contact clients to organize debt repayment.

o Maintain accurate records and reports on collection activity.

o Take steps to encourage timely payment of debt.

o Manage and process disputes / deductions.

o Manage and resolve disputes / deductions internally.

o Process payments and refunds.

o Update records of account status and collection efforts.

o Report on collection activity and the status of accounts receivable.

Exclusive requirements:

o Advanced Microsoft Office Suite skills.

o Strong verbal and oral communication skills and facing the client.

o Positive approach to support the needs of the client and the company.

o Goal oriented individual with strong time and task management.

o Strategic thinking to proactively analyze processes to obtain better solutions and improvements.

Education and required languages:

o Minimal education – Student in Finance / Accounting, or similar.

o Fluent oral and written Spanish (for all positions).

o Fluent oral and written English (for all positions).