Soport IT Support Technician

• Seniority: Semi Senior
• Location: Lapa, São Paulo, Brazil / On-site
• Employment type: Full-time, permanent
• Industry: Technology / IT Services

About the role

We are looking for an IT On-Site Support Technician to join the local infrastructure team of a leading global technology company at their São Paulo office. You’ll be the go-to person for everyday IT needs, keeping people connected, equipped, and productive.

What you’ll do

• Provide on-site technical support for laptops, desktops, and general office IT equipment.
• Manage and troubleshoot smart meeting rooms, video conferencing systems, and SmartBoards.
• Support end users on Microsoft environments and the Microsoft Office suite.
• Diagnose and resolve hardware and software issues, escalating when needed to keep downtime to a minimum.
• Maintain a smooth, reliable IT experience across the office.

What we’re looking for

• Solid hands-on experience with microinformatics: laptops, desktops, and Windows environments.
• Strong knowledge of Microsoft and the Office suite.
• Experience supporting smart rooms, video conferencing equipment, and SmartBoards.
• Great communication skills, you’ll be working directly with end users every day.
• Must be based in São Paulo, available to work on-site.

What we offer

• Permanent, full-time position.
• On-site role in Lapa, São Paulo.
• Swile benefits card.

We bring the balance between talent and technology. With over 15 years across the region, we build solid, long-term relationships, with our clients and with the people we place.